Assurance Essentials for businesses

Are you a fresh food production or supply business wanting to expand your team’s food safety and quality assurance skills, but struggling to find the right training? You're not alone.


Most food safety training is aimed at Quality Assurance Managers, but neglects the countless other employees who must be across this information to optimise their food safety culture and ensure businesses mitigate the risk of a costly food recall. 

Assurance Essentials opens up food safety and quality training to all your employees, enabling you to build a food safety culture where everybody is equipped and accountable for food safety excellence.




Invest in your team's professional development and experience these benefits...

  • Improved productivity: Workers gain a better understanding of food safety and quality assurance requirements, enabling them to perform their jobs more efficiently and effectively for improved productivity, reduced downtime, and a more flexible workforce.

  • Enhanced reputation: Demonstrate a commitment to excellence in food safety and quality assurance to enhance your reputation, increase customer confidence in your products and services, attract new customers, retain existing ones, and differentiate your business from competitors.

  • Improved compliance: Upskill workers to ensure your business  complies with industry requirements and reduce the risk of non-compliance, audit failures, and potential penalties.

  • Reduce risks: Comply with food safety and quality standards to reduce the risk of food safety incidents and recalls, protecting your business from reputational damage, financial losses, and legal liabilities.

  • Competitive advantage: Secure new contracts and business opportunities by gaining a competitive edge over competitors with a  Freshcare endorsed upskilled workforce. 

Click the button to discuss a cost-effective training package tailored to your team’s needs. 

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Course breakdown

Assurance Essentials is broken down into and Introduction and 5 learning units, covering everything from documentation to audit requirements. You'll learn about the importance of training and development for staff, how to ensure traceability through the supply chain, and best practices for internal and external audits. We'll also teach you about incident management and recall procedures, so you'll be well prepared in the event of an emergency.

  • Unit 1 – Documentation Outlines the principles of good documentation and records management

  • Unit 2 – People, Training, and Development Explores how good documentation links to business operations through people and continuous improvement

  • Unit 3 – Supporting Food Safety Covers the major risks to food safety and tools to manage the risks

  • Unit 4 – Traceability, Incident Management, and Recall Outlines how to ensure batches of product can be identified and tracked through the supply chain, essential in incident management and product recall situations.

  • Unit 5 – Internal and External Audits Shows how to prepare and conduct essential audits and address Corrective Action Records (CARs) wth corrective and preventative actions

  • Each unit in the course takes approximately 2 hours to complete and can be done in any order at your own pace. Enrolments are valid for 12 months

Sample Lessons

Click on this banner to experience Assurance Essentials in action with our sample lessons.

Graduate Testimonials

Our growing community of Assurance Essentials graduates have experienced many exciting opportunities by completing the course. Here’s what they say:

Endorsed by Freshcare

Assurance Essentials was developed in partnership with Freshcare Limited – the Australian industry-owned organisation providing internationally recognised assurance standards for the fresh produce and wine grape industries. 

The course is richly illustrated with downloadable examples of documentation used in Freshcare standards and has been extensively tested by industry professionals with excellent feedback. 

The course is 100% online with 12 months' enrolment to allow busy people a flexible learning schedule.

Upon completion, you'll receive a secure, verifiable digital badge aand certificate endorsed by Freshcare demonstrating your commitment to excellence in food safety and quality assurance. The badge can be shared on your CV for your employer.

Get in touch to discuss your training needs

We can offer cost-effective enterprise packages to help develop a strong food safety culture for your business

Submit your training enquiry here